Privacy Policy

Last Updated: January 14, 2025

1. Introduction

Welcome to agreera.com (Contract.com). We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Our website provides a free platform for creating and editing contracts online. No registration is required for basic services, and we do not store the content of contracts you create or edit on our servers.

2. Information We Collect

2.1 Automatically Collected Data (Analytics)

To improve our services and understand user behavior, we collect:

  • Usage Data:

    • Contracts you view (contract ID, slug, locale)
    • Activity types (view details, open editor, download PDF/Word/JSON)
    • Content modifications (we only record whether edits were made, not the actual content)
    • Date and time of access

  • Technical Data:

    • IP Address Hash (SHA-256): We do not store your actual IP address. We only store a hash for statistical purposes that cannot be reversed to identify you.
    • User Agent (browser and operating system information)
    • Timezone

  • Service Providers:

    • Supabase: Anonymous analytics data storage
    • Google Analytics: Website usage analysis
    • Vercel Analytics: Performance monitoring

2.2 Voluntarily Provided Information

  • Email: When you contact us via chunchat02@gmail.com or feedback forms
  • Messages: Content you send for inquiries, bug reports, or suggestions

2.3 Information We Do NOT Collect

We do not collect:

  • ❌ Full name
  • ❌ Personal identifiers (national ID, passport, phone number, address)
  • ❌ Contract content you create or edit (everything runs in your browser only)
  • ❌ Financial information (currently free service, no payments)
  • ❌ Browsing history outside our website

3. Cookies and Tracking Technologies

3.1 Types of Cookies Used

  • Essential Cookies:

    • Language preferences (th, en, zh)
    • User preferences

  • Analytics Cookies:

    • Google Analytics cookies (_ga, _gid, _gat)
    • Vercel Analytics cookies

  • Local Storage:

    • Temporary draft storage (in your browser only, not sent to server)
    • Prevents data loss when closing browser accidentally

3.2 Disabling Cookies

You can disable cookies through your browser settings, though some features may not work properly.

4. How We Use Your Information

4.1 Service Provision

  • Display content in your selected language
  • Save drafts temporarily in browser to prevent data loss
  • Export contracts as PDF, Word, JSON

4.2 Analysis and Improvement

  • Analyze which contract types are popular
  • Improve user experience (UX)
  • Fix technical issues
  • Plan new contract templates

4.3 Communication

  • Respond to inquiries or suggestions
  • Notify important service updates (if you provided email)

5. Information Sharing

We do not sell your data to third parties.

We may share information in the following cases:

5.1 Service Providers

Service Provider Purpose Privacy Policy
Hosting Vercel Website hosting Vercel Privacy
Database & Analytics Supabase Usage statistics Supabase Privacy
Web Analytics Google Analytics User behavior analysis Google Privacy

Note: These providers may have servers located outside your country (USA, Singapore).

5.2 Legal Requirements

We may disclose information if:

  • Required by court order or government authority
  • Necessary to protect our rights, property, or safety
  • Necessary to investigate violations of our Terms of Service

6. Data Security

We implement appropriate security measures:

  • ✅ HTTPS/SSL encryption
  • ✅ No real IP storage (hash only)
  • ✅ Row Level Security (RLS) on Supabase
  • ✅ Access restricted to administrators only
  • ✅ No contract content sent to server (all processing in browser)

However, no system is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

7.1 GDPR Rights (EU/EEA)

If you are in the European Union or European Economic Area:

  • Right to Access: Request what personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California)

If you are a California resident:

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising your rights

7.3 Exercising Your Rights

Contact us at: chunchat02@gmail.com

We will respond within 30 days of receiving your request.

8. Data Retention

  • Analytics data: Stored for 2 years, then automatically deleted
  • Contact information (email): Stored until matter is resolved or you request deletion
  • Cookies: Duration as specified in section 3

9. Links to Other Websites

Our website may contain links to external sites (e.g., Google Forms for feedback). We are not responsible for their privacy policies. Please review their policies before providing information.

10. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it immediately.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be announced via:

  • Updated "Last Updated" date above
  • Banner on website (for major changes)

We recommend reviewing this policy regularly.

12. Future Paid Services

Currently: Our service is 100% free with no charges.

Future: We may introduce paid services such as:

  • Pay-per-download
  • Subscription packages
  • Premium features (premium templates, advanced editor)

When paid services are introduced:

  • We will update this policy to explain payment data handling
  • We will not store credit card data directly (using payment gateways like Stripe, Omise)
  • We will notify users in advance of changes

13. Disclaimer

This policy does not guarantee:

  • 100% security from cyber attacks
  • No data breaches due to unforeseen circumstances
  • Third-party providers (Vercel, Supabase, Google) will strictly follow their own policies

Use of our service means you understand and accept these risks.

14. Contact Us

For questions about this policy or to exercise your rights, contact us at:

We will respond within 7 business days for general inquiries and 30 days for rights requests.

15. Governing Law

This policy is governed by the laws applicable in your jurisdiction, including:

  • GDPR (EU Regulation 2016/679) for EU/EEA residents
  • CCPA (California Consumer Privacy Act) for California residents
  • Other applicable data protection laws

Thank you for trusting agreera.com

We are committed to providing transparent, secure services that respect your privacy rights.